What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Morgner Inc. Air Conditioning & Heating, we know that picking a company you can believe in to perform AC repair in St. Louis is important. We get how important it is to find a trustworthy company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A reliable company that can do AC repair should have a number of references they’ll readily offer you. Call these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can review all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Morgner Inc. Air Conditioning & Heating a call at 314-262-4541. We’re happy to help!