What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Saint Louis during the colder seasons, when they’re required to keep you warm. While you know the team at Morgner Incorporated Air Conditioning & Heating will always be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to test before you give us a call. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off. Inspect your thermostat to ensure it’s on, set to the correct temperature and isn’t fixed to cool. Then try changing the battery, if it has one. If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker. Confirm that your gas is on. If the furnace still hasn’t turned on, return to your thermostat. If it’s a programmable model, make sure it’s showing the accurate time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t know you’re home. Is an impasse causing your furnace to breakdown? Check your air filters to confirm they’re not jamming things up. Do you have any blocked ducts, vents or cool air openings? Are all supply registers exposed? Is your exhaust flue unobstructed? If you’ve moved through this checklist and you’re still deprived of heat, call Morgner Incorporated Air Conditioning & Heating at 314-961-0875 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.