What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in St. Louis during the colder seasons, when they’re required to keep you comfortable. While you know the team at Morgner Inc. Air Conditioning & Heating will constantly be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is important and save yourself some money if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is switched off.
    • Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, return to your thermostat.
    • If it’s a programmable model, make sure it’s showing the accurate time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Inspect your air filters to confirm they’re not jamming things up.
    • Do you have any blocked ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still without heat, call Morgner Inc. Air Conditioning & Heating at 314-262-4541 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

Back To Blog