The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can raise and lower temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or contact a HVAC pro like Morgner Inc. Air Conditioning & Heating. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough electricity, Nest says you could run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on frequently in a short period of time.

You may think something is up with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the problem, a smart thermostat specialist like one from Morgner Inc. Air Conditioning & Heating can provide support. We can determine the problem and add a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, with automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling pros at Morgner Inc. Air Conditioning & Heating can fix the problem in no time.

If you’re running into unexplained heating and cooling behavior with your new Nest, call us at 314-262-4541 to request your appointment today.