The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can adjust temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy company for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or contact a HVAC professional like Morgner Inc. Air Conditioning & Heating. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue as the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate juice, Nest says you may run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on rapidly in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat pro including one from Morgner Inc. Air Conditioning & Heating can assist you. We can identify the problem and install a C-wire, if required.

Smart thermostats such as the Nest are made to make your life easier, through automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling specialists at Morgner Inc. Air Conditioning & Heating can take care of the issue in no time.

If you’re experiencing weird heating and cooling behavior with your new Nest, call us at 314-262-4541 to schedule your appointment right away.