We have answers for your frequently asked questions. Morgner Incorporated Air Conditioning & Heating in Saint Louis can answer all your HVAC-related questions. Before you get on the phone, check to see if we already responded to your question online. If you don’t see your question on the list or want more information on a topic, give us a call at 314-961-0875. Our techs can provide the information you’re looking for in an instant. Why does my home comfort system need regular maintenance? Just like you need to take your car in to the shop for regular tune-ups, such as oil changes or inspecting possible issues, your home comfort system should receive the same kind of attention. Regular maintenance by a skilled technician provides numerous benefits to your HVAC equipment, which can help your systems perform efficiently and prevent costly breakdowns. Where can I find prices for Lennox products? Call Morgner Incorporated Air Conditioning & Heating at 314-961-0875 to get an in-depth quote on Lennox equipment. What is two-stage heating? With two-stage heating, furnaces may run on two different levels: high and low. Since you can heat your home on the low setting most of the time, a two-stage furnace can run longer and more efficiently. Two-stage heating also works more quietly than traditional furnaces and can give you more even heat distribution and fewer temperature swings. What is Precise Comfort™ technology? Lennox’s Precise Comfort™ technology is an operating and control system that enables a furnace to adjust heat and airflow by incredibly small amounts, as low as a 1 percent change. The system is automatic and operates similar to cruise control, making adjustments gradually to meet your comfort demands with energy efficiency. Will my new furnace work differently than my old one? Depending on how old your previous furnace was, you could experience a host of differences. Furnaces today are developed to give more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces. Additionally, new furnaces are designed to integrate with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers offer your heating system an extra bump so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help decrease noise associated with operating your equipment and easily meet your family’s airflow needs. What is the energy efficiency standard for air conditioners? The Department of Energy recently raised the minimum efficiency levels for air conditioners, heat pumps and packaged units made after Jan. 1, 2015, since heating and cooling contributes significantly to a home’s total energy usage. The requirements vary by region, so call Morgner Incorporated Air Conditioning & Heating for the efficiency standards for Saint Louis. How can I reduce my energy costs? Heating and cooling makes up a large portion of your monthly utility bill. Buying HVAC equipment with high efficiency ratings, such as SEER for air conditioners and AFUE for furnaces, is a simple step that can go a long way in reducing energy output. Beyond these ratings, also think about: Routine maintenance – regularly having a pro tune-up your equipment will keep it operating at its highest potential. Adding a zoning system – by focusing your heating and cooling on the rooms you use most frequently, you won’t have to pay to heat or cool areas of your home that aren’t used often. Installing a programmable thermostat – the Department of Energy estimates that a programmable thermostat can decrease heating costs by up to 35 percent and cooling costs by up to 25 percent. Leave it up to your thermostat to turn down the heat when you’re not around and bring it back up to your preferred temperature when you’re home. Why should I buy a Lennox product? There are a number of reasons to go with Lennox, but the top three are: You know and trust the name – Lennox is well-known around the world for its quality home comfort products. Innovation and high quality – Lennox is an industry leader, offering a complete line of innovative solutions for your home comfort needs. Commitment to excellence – We are committed to providing customers not only quality products, but also quality service. You can trust Lennox dealers, like those of us at Morgner Incorporated Air Conditioning & Heating, to help you choose the right system for your home, expertly install it, and keep it working smoothly every time. How can I improve my home’s indoor air quality? Boosting your home’s indoor air quality starts with four basic strategies: Eliminate – poor indoor air quality leaves your home packed with air pollutants floating around your home, so to improve IAQ, the first step is to rid as many pollutants as possible. You can easily do this is by cleaning and vacuuming at least once a week, regularly washing linens and storing cleaning products safely. Ventilate – proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it harder for airborne pollutants to escape. Products like our Healthy Climate® ventilation system help exchange stale air for fresh, filtered outside air. Clean – good ventilation and regular cleaning are a start, but Healthy Climate® air filters, germicidal lights and PureAire™ purification systems take your IAQ to the next level by holding microscopic particles, killing germs and removing particles and germs while destroying chemical vapors. Monitor – programmable thermostats will help you monitor the humidity levels and temperature to help prevent particles and germs from accumulating and keep your home comfortable. How do I know which indoor air quality product will work best for my home? Our Healthy Solution Finder lets you select details specific to your family and home and will help you find equipment best suited to meet your needs. You may also consult with Morgner Incorporated Air Conditioning & Heating pros who can make a recommendation based on their evaluations of your home and your current indoor comfort system. How does an air conditioner work? You may be surprised to learn that air conditioners don’t technically make your home cooler; they actually remove the hot air and direct it outside. This hot air is pushed across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner moves as much hot air outside as is necessary to reach the temperature you have set on your thermostat. What is the minimum energy efficiency standard for air conditioners in my state? Minimum energy efficiency standards vary by region. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than products manufactured prior to that date. The team at Morgner Incorporated Air Conditioning & Heating can help you find out the minimum requirements for Saint Louis, let you know if your current products meets those requirements or help you find a replacement air conditioner that does. How can I confirm the model and serial numbers for my cooling unit? Your system’s service panel will have a white label on it, with your system’s model and serial numbers at the top. M/N signifies the system’s model number and S/N is the serial number. What size equipment do I need for my home? Since equipment size needs vary by home, the best way to determine the proper size equipment for your home is to have a technician from Morgner Incorporated Air Conditioning & Heating come out to perform load calculation tests. The tests take measurements such as square footage, insulation value and amount, and more into account to determine your home’s unique HVAC equipment needs. Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively? Yes – debris can affect your system’s ability to function effectively. It’s common for heat pumps to have frost or ice on them during the winter, but many include defrost controls so they can work efficiently regardless of the weather conditions. What is two-stage cooling? When a cooling systems has two-stage cooling, it means that there are two levels of operation. This lets the system work as efficiently as possible since there is one level for milder weather and one for harsher weather that demands the system work harder. Two-stage cooling also enables almost unnoticeable temperature changes so you don’t experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and better humidity control. Why is my cooling unit freezing up? When your cooling unit freezes up, there are a variety of reasons why it could be doing so. The most frequent reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can change as a homeowner, but the others need to be completed by a professional like those at Morgner Incorporated Air Conditioning & Heating. Contact them at 314-961-0875 with any additional questions. What is the best thermostat to use for my cooling system? Morgner Incorporated Air Conditioning & Heating has a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on a variety of variables, such as whether you want one that’s programmable or not. No matter what kind of thermostat you’d like – or if you’re looking for something that can fit with a home automation system – call Morgner Incorporated Air Conditioning & Heating to hear about which thermostats you can choose from. Our team will help you find one that fits with your system, your family’s needs and your budget. What is a heat pump? A heat pump can tackle both your home’s heating and cooling needs, offering you one HVAC system that can be used all year. During the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and transferring it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy needed for the process. When replacing the outdoor unit, should the indoor unit also be replaced? At Morgner Incorporated Air Conditioning & Heating, we do recommend replacing both your indoor and outdoor units at the same time because: Today, outdoor systems are built to work with their matching indoor system for maximum efficiency. When you replace only one of your systems, you may not see the same energy efficiency levels as if you had replaced them together. Thanks to technological innovation, newer systems mean better efficiency. This is also true for HVAC systems. While the advancements focus on higher heating and cooling efficiency, they also include benefits such as better air handling, filtering and noise reduction. If your heating and cooling systems are 10+ years old, they need to be replaced. Older models have outdated technology that is likely adding to your energy costs due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you lower your energy bills and keep your home more comfortable. Which thermostat is best for my home comfort system? Morgner Incorporated Air Conditioning & Heating can help recommend the right thermostat for you based on your home and current heating and cooling equipment. We carry a number of programmable and nonprogrammable thermostats, which can help increase the efficiency of your home’s furnace and/or air conditioner. Browse our thermostats or give us a call at 314-961-0875 for more information. How can I improve my energy costs? Your heating and cooling equipment can contribute significantly to your monthly energy costs. However, these costs can be lowered with innovative and high efficiency products from Lennox®. Look for high SEER and AFUE ratings when you’re searching for a new air conditioner or furnace, respectively, as higher SEER and AFUE ratings signify higher efficiency products. If you’re not buying new heating and cooling equipment, consider factors such as: 1. Maintenance: Furnaces, air conditioners and other HVAC equipment work more efficiently when they are regularly maintained. 2. Zoning: When portions of your home are rarely used, you’re spending more money to heat or cool them to the same temperature as the rest of the house. A zoning system enables you to section off different parts of your home and control the temperature by each area. 3. Programmable Thermostats: Programmable thermostats could help you lower your heating costs by 35 percent and your cooling costs by 25 percent, according to the U.S. Department of Energy. Why should I purchase a zoning system? A zoning system lets you divide your home and heat or cool each part differently. While these systems function well for houses that have parts that are seldom used, they may also be helpful in situations where you and your family disagree on the temperature in various portions of your residence. There are a variety of additional bonuses of zoning systems, such as efficiency and comfort. Look through our selection of zoning systems or give Morgner Incorporated Air Conditioning & Heating a shout to see how a zoning system could fit in your home.